Policies

Welcome to the Carved and Crafted! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 8:00am - 5:00pm. Please contact our catering coordinator.

Policies & Procedures
The Dining Services Catering Menu can be found online at https://chartwellsatnpc.catertrax.com/

Ordering Timeline
1. For events under 100 people, orders must be received by Dining Services at least three business days prior to the date of the event.
2. For events 100 people or more, orders must be received by at least five business days prior to the date of the event.
3. Orders less than the minimum number of guests will be charged the minimum.
4. Depending on the nature of your event, additional catering fees may apply such as: late order fees, cancellation fees, and labor charges. (Please see additional sections regarding these fees).
5. PLEASE NOTE: Catering requires advance notice for all cancellations (Please see the Cancellations section below for more details).

Cancellation
For events under 100 people, notice of cancellation must be submitted in writing at least three business days prior to the day of the event. The event will then be cancel at no charge. For events of 100 people or more, notice of cancellation must be submitted in writing at least five business days prior to the day of the event. The event will then be cancelled at no charge. Events will be CHARGED IN FULL if cancelled after the above deadlines. Weather related cancellations will be discussed on a case by case basis. Contact us immediately if you have any questions or concerns.

Guest Counts
A guaranteed guest count must be received 3 business days prior to the event, for events under 100 people. The guaranteed guest count must be received 5 business days prior to the event, for events of 100 people or more. If the guest count is increased after 5 business days there is a risk that the increase cannot be accommodated and a $50.00 late fee will apply if we can accommodate the increase. Clients will be charged for the guaranteed guest count of for the actual guest count if it is higher than the guarantee.

Vegetarian/Vegan/Gluten Free
Dining Catering prides itself on offering balanced and healthful options for all dietary preferences. However, if you are unsure or have special requests please do not hesitate to contact the Director of Dining Services.

Alcohol
College has a strong commitment to a healthy and safe environment for all members of the College community. Any use of alcohol that is illegal or outside the boundaries of University policy is not tolerated. The moderate possession and consumption of alcohol at University sponsored programs and activities by individuals legally permitted to possess and consume alcohol is permissible. The following guidelines must be followed when organizing and hosting any College event where alcohol will be served. These guidelines apply to both internal and external events at the College.
1. Security is to be made aware of all events where alcohol will be served.
2. Security will be responsible for the age proofing of the guests of any event serving alcohol.
3. All guests of legal drinking age will receive a bracelet to wear indicating that they are of age to drink alcoholic beverages.
4. The appropriate locking wristbands will be provided by the client and will be charged per wristband.
5. All guests not wearing a bracelet will not be served alcoholic beverages with no exceptions.
6. Appropriate staffing must be arranged and paid for to support bar service and proofing of event guests.
7. Appropriate security personnel must be arranged and paid for to support any events where alcohol will be served. a. For an event up to 100 people one Barnard security guard is necessary. b. One additional security guard is necessary for every 100 additional people attending the event (i.e. 101-200 people requires two security guards).
8. All alcohol must be purchased through and provided by .
9. It will not be permissible for alcohol to be removed from the event space.
10. Alcoholic beverages cannot be served at events occurring in classroom spaces.
11. Security will be immediately notified about any event serving alcohol that has not been previously arranged.

Linen
Linen is included for all food and beverage displays. Additional costs apply to linen for seating tables, registration tables, etc. Contact us for a detailed estimate.

Wait Staff
1. Wait staff is required for all events over 100 people.
2. Wait staff is $100 per staff member and requires a minimum of 4 hours.
3. A bartender is required for all events where alcohol is served.
4. Wait staff is required for all events using china.
5. Wait staff may be required for events taking place on the weekend or on university holidays.
6. Wait staff is required for events held on weekends and university holidays spanning two or more meal periods (i.e. breakfast/lunch or lunch/dinner). The number of wait staff needed will be based on the number of confirmed attendees.

Equipment Return
Clients will be charged for all equipment that is broken or not returned at the completion of event.

China Rentals
1. All events utilizing china require wait staff.
2. China cost will be based on the each event’s needs.

Service Fee
1. Events outside of Dining Catering hours of operation require a $50 service fee. (Hours of Operation Monday-Friday from 7am-5pm).
2. A Late Fee of $50 is required for orders NOT received by Dining Catering prior to THREE Business Days, for less than 100 people.
3. A Late Fee of $50 is required for orders NOT received by Dining Catering prior to FIVE Business Days, for 100 people or more.